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2021 Extraordinary Customer Service

The Extraordinary Customer Service Award is given to a university employee who is consistently optimistic and serves students, faculty, staff, and campus visitors with great care.

Allyson Graves

A professional photograph of a smiling woman with brown hair wearing a suit jacketAllyson Graves has worked in the Office of Research and Engagement, Sponsored Programs for five years. She excels in customer service with research faculty, business managers, sponsors, and staff at the University. She has built strong relationships with the research community and her colleagues by serving as an example and illustrating integrity while meeting the research contractual requirements of the University.

Allyson takes great pride in serving others positively and attentively. She is known for her dependability, clear communication skills, and ability to be diplomatic. She is always willing and available to help with solutions that meet the needs of both the university and her customers (principal investigators, sponsors, staff, colleagues).

What does being a Volunteer mean to you? How has UT empowered you to make a difference in a way you might not have imagined elsewhere?

Being a Volunteer is getting to serve and empower others while giving back to our community and University. I feel privileged to be a part of a wonderful team and family here at UT.