The Extraordinary Customer Service award is given to a university employee who is consistently optimistic and serves students, faculty, staff, and campus visitors with great care.
Chrisanne Romeo has worked as an administrative specialist in the Department of Physics and Astronomy for five years, long enough to inspire many letters of appreciation from students. She’s described as warm and efficient. “She always cuts right through red tape like scissors through the ribbon of a grand opening,” writes one nominator. “I would say that if we were a family, she would be the mother,” said another grateful student. She helps to fill an enormous need within her department by helping students with emergency situations and providing accurate and timely information. She helps new students make the transition into the department and has even taken the time to give each student a gift bag for their birthday.